Responsible Business Conduct
Responsible Business Conduct (RBC) includes promoting workers’ rights and safe working conditions, preventing human trafficking, and addressing other human rights-related risks. As the largest purchaser in the world, the U.S. Government has the potential to raise RBC standards globally by incorporating human rights into federal procurement processes. Moreover, the U.S. can advance a number of other key foreign policy goals, including poverty alleviation, gender equality, and freedom of assembly by centering human rights in procurement. This module provides a framework for how best practices and resources for responsible business conduct can be incorporated within procurements. It is especially important for contracts with a higher risk for adverse impacts on human rights (risk factors discussed below).
Federal Acquisition Regulation (FAR) Part 22 - Application of Labor Laws to Government Acquisitions sets forth general policies regarding contractor labor relations and prescribes contracting policy and procedures and contract clauses for implementing pertinent labor laws.
On procurements that entail sourcing products/services from a foreign country, recommend reviewing the below steps for practices to promote responsible business conduct.
Pre-Award Procurement Best Practices
To understand how human rights have been addressed on previous procurements, see Responsible Business Case Studies.
Consider Risks by Sector
Depending on the sector, certain human rights are at higher risk than others. The chart below identifies resources that can be consulted to determine whether and what risks may exist in specific sectors for procurements. This chart is intended to be illustrative, not comprehensive or authoritative. This chart is not a substitute for market research specific to your procurement. The abbreviations used are spelled out below the chart.
High Risk Sector | Trafficking in Persons (Includes Forced Labor) | Child Labor | Other Labor Issues (discrimination, wages and hours, safety and health) | Freedom of Association and Collective Bargaining | Land Tenure | Security | Privacy |
Agriculture/Food (e.g., cattle, cocoa, coffee, cotton, fish, rice, sugarcane, tobacco, tropical fruit) |
DOL & VERITE |
DOL & VERITE |
DIFI & IFC 2 |
ILO |
IFC 5 |
ICoC |
|
Construction Materials (e.g. bricks) |
DOL & VERITE |
DOL & VERITE |
DIFI & ILO 2 |
ILO |
IFC 5 |
|
|
Construction Services* |
VERITE |
VERITE |
IFC 2 |
ILO |
|
ICoC |
|
Electronics |
DOL & VERITE |
DOL & VERITE |
DIFI |
ILO & SOMO |
IFC 5 |
|
|
Extractives (e.g. oil, gas, mining)* |
DOL & VERITE |
DOL & VERITE |
ILO & IFC 2 |
ILO |
IFC 5 |
ICoC & VP |
|
Fishing and Aquaculture |
DOL & VERITE |
DOL & VERITE |
ILO & IFC 2 |
ILO |
IFC 5 |
|
|
Forestry |
DOL & VERITE |
DOL & VERITE |
ILO & IFC 2 |
ILO |
IFC 5 |
|
|
Furniture |
DOL |
DOL |
DIFI & IFC 2 |
ILO |
IFC 5 |
|
|
Healthcare |
VERITE |
VERITE |
DIFI & IFC 2 |
ILO |
IFC 5 |
|
|
Hospitality |
VERITE |
VERITE |
ILO & IFC 2 |
ILO |
IFC 5 |
|
|
Housekeeping and Facilities Operations* |
VERITE |
VERITE |
ILO & IFC 2 |
ILO |
IFC 5 |
|
|
Internet and Telecommunications |
|
|
|
|
|
|
GNI |
Security Services* |
VERITE |
VERITE |
ILO & IFC 2 |
ILO |
IFC 5 |
BHR |
|
Textiles (carpet, footwear, garments, workwear) |
DOL & VERITE |
DOL & VERITE |
DIFI & IFC 2 |
ILO & SC |
IFC 5 |
|
|
Transportation |
VERITE |
VERITE |
ILO |
ILO |
IFC 5 |
|
|
*These sectors may have particular relevance to human rights risks in federal procurement. BHR – Business and Human Rights Resource Centre, Private Military and Security Companies DIFI - Norwegian Agency for Public Management and eGovernment (DIFI), List of High Risk Goods DOL - US Department of Labor, Bureau of International Labor Affairs' List of Goods Produced by Child Labor or Forced Labor, Products Produced by Forced or Indentured Child Labor, and Findings on the Worst Forms of Child Labor. The List of Goods Produced by Child Labor or Forced Labor and the List of Products Produced by Forced or Indentured Child Labor are easily searchable by good/product and by country. GNI - Global Network Initiative Principles on Freedom of Expression and Privacy ICoC - International Code of Conduct for Private Security Service Providers IFC 2 - International Finance Corporation Performance Standard 2: Labor and Working Conditions (2012) IFC 5 - International Finance Corporation Performance Standard 5: Land Acquisition and Involuntary Resettlement (2012) ILO - International Labor Organization Country Profile provides information on International Labor Standards (such as ratification information, reporting requirements, comments of the ILO's supervisory bodies, etc.) organized by country. ILO 2 - Global Dialogue Forum on Good Practices and Challenges in Promoting Decent Work in Construction and Infrastructure Projects SC - Solidarity Center, Textile Workers SOMO – Freedom of Association in the Electronics Industry VERITE - U.S. Department of State-funded report by Verite, Strengthening Protections Against Trafficking in Persons in Federal and Corporate Supply Chains VP - Voluntary Principles on Security and Human Rights
Consider Risks by Country
Human rights risks vary not only by sector, but by country. When sourcing from a foreign country, the following resources can help you identify country specific risks.
Consider a Human Rights Procurement Assessment
Determine priority issues on which to engage:
If there is a high risk for adverse impacts on human rights, consider using the solicitation to alert contractors to potential human rights impacts related to their supply of goods or services. Also, consider using the solicitation to encourage the contractor to publicly disclose policies and procedures that minimize adverse impacts on human rights. A useful tool that assists companies in developing such disclosures is the United Nations Guiding Principles on Business and Human Rights Reporting Framework. Informing the contractor about these risks and encouraging transparent reporting will help minimize risks to your organization from these practices and let contractors know you are interested in avoiding these impacts.
Depending on the risks your market research reveals and the dollar value and complexity of the procurement, consider requiring contractors to implement one or more of the following practices. Such requirements should be narrowly tailored to address the specific risks you have identified.
- Organization publicly discloses the names and locations of the factories, farms, mines, and/or other suppliers from which it and/or its suppliers source.
- Publicly disclose human rights policies and procedures using the United Nations Guiding Principles on Business and Human Rights Reporting Framework, or other tools (for example, on company’s website).
- Comply with a code of conduct that includes International Labor Organization core labor standards and domestic law on wages, hours of work and safe working conditions.
- Notify subcontractors and vendors of human rights risks related to the supply of goods or services, and demonstrate this notification to the contracting officer.
- Be a member of and/or implement principles in a relevant initiative, guideline, or standard. See Responsible Business Resources
- Implement a risk-mitigation plan to prevent human rights abuses.
- Provide a grievance process and remedies for workers or communities if human rights violations occur.
- Cooperate with credible auditing or monitoring programs that incorporate feedback from affected workers and communities.
This sample solicitation/contract language may be used as a starting point for addressing common risks associated with responsible business conduct. While the sample language represents one potential approach, other language or equivalent certifications may be used to address these risks. It is important to tailor the goals and requirements to each individual acquisition.
- “This procurement is known to have associated human rights risks relating to X. For additional information about these potential impacts, see Y website/resource."
- “As a condition of this contract, X contractor is required to publicly disclose relevant human rights policies and procedures on X’s website.”
- “As a condition of this contract, X contractor is required to publicly disclose the names and locations of the factories used to provide Y good”
- “As a condition of this contract, X contractor is required to provide a risk-mitigation plan to minimize adverse impacts on human rights that could be linked to supply of the goods or services.”
"Any electronics (IT Hardware, IT Software, Monitors, Cell Phones) provided under this contract must be supplied by a member of the Responsible Business Alliance (RBA). In addition, any contractor or subcontractor providing information and communications technology products under this contract is encouraged to join the Global Network Initiative."
- "Any beans, coffee, grains, sugar, or tea provided under this contract must be Fair Trade certified."
- "Any seafood provided under this contract must be Marine Stewardship Council certified."
- "Any applicable fruits and vegetables provided under this contract must be supplied by a Participating Grower in the Fair Food Program."
“Due to the potential for surgical instruments to be sourced or manufactured in locations with a record of human rights violations, the contractor is required to provide yes or no answers to the following questions within 30 days after award of the contract:
- Does the contractor have a policy designed to minimize adverse impacts on human rights?
- Are applicable subcontractors assessed by the contractor based on their avoidance of impacts to human rights?
- Does the contractor place requirements on subcontractors in terms of avoiding impacts to human rights?"
"Any wood or forestry products (e.g. paper, packaging) provided under this contract must be {insert a forestry certification addressing corporate social responsibility} certified."
For questions on procurements with a high risk for adverse impacts on human rights or labor rights, you may contact: HRProcurement@state.gov.
Post-Award Procurement Best Practices
Share appropriate resources or tools with the contractor that may assist them with conducting business responsibly and developing their organizational policies. Examples include:
- International Guidelines: The OECD Guidelines for Multinational Enterprises and UN Guiding Principles on Business and Human Rights assists contractors with aligning their organizational policies with international guidelines.
- Identifying Organizational Risks:
- Improving Organizational Performance:
- Benchmarking Organizational Performance:
- Multi-Stakeholder Initiatives: Company membership in a relevant Multi-Stakeholder Initiative assists in publicly demonstrating implementation of the applicable principles.
Sector | Multi-Stakeholder Initiative |
Food (e.g., cocoa, coffee, rice, sugarcane, fruit) |
Fair Food Standards Council Fair Labor Association (FLA) Marine Stewardship Council |
Textiles (e.g., carpet, footwear, garments) |
Sustainable Apparel Coalition (SAC) Fair Labor Association (FLA) GoodWeave |
Electronics |
Electronic Industry Citizenship Coalition Fair Labor Association (FLA) |
Extractives (e.g., oil, gas, mining) |
Voluntary Principles on Security and Human Rights (VPs) Extractives Industry Transparency Initiative (EITI) |
Internet and Telecommunications |
Global Network Initiative (GNI) |
Security Services |
International Code of Conduct for Private Security Service Providers (ICoCA) |
Validate that the contractor complies with any responsible business requirements in the contract.
- Verification Resources:
- Verification Practices:
- Alert contractor to any identified deficiency and follow-up with contactor to ensure deficiency is corrected.
- Work with similar organizations to identify if deficiency is part of a systemic problem and use combined purchasing power to increase leverage for correcting problem.
- Encourage transparency about any deficiency and corrective actions taken so similar purchasing organizations and contractors can avoid that deficiency.
Responsible Business Resources
Resources to help you ensure responsible business conduct for your project are listed below and can be found in the U.S. State Department’s Xinjiang Supply Chain Business Advisory and in Appendix A to the Burma Reporting Requirements
Resources related to Forced Labor
U.S. Customs and Border Protection (CBP) defines forced labor as all work or service which is exacted from any person under the menace of any penalty for its nonperformance and for which the worker does not offer work or service voluntarily. To find out what imported goods are subject to a Withhold Release Order (WRO) or Finding, check the CBP’s Withhold Release Orders and Findings List for information on any merchandise that may be subject to exclusion and/or seizure.
The Uyghur Forced Labor Prevention Act (UFLPA) establishes a rebuttable presumption that the importation of any goods, wares, articles, and merchandise mined, produced, or manufactured wholly or in part in the Xinjiang Uyghur Autonomous Region of the People’s Republic of China, or produced by certain entities, is prohibited by Section 307 of the Tariff Act of 1930 and that such goods, wares, articles, and merchandise are not entitled to entry to the United States.
Verité offers a Free Introductory Course on Forced Labor. This interactive e-learning course provides a brief overview of international frameworks and identifies some of the risky business practices that can lead to forced labor in supply chains (course length: 15 minutes).
Responsible Business Case Studies
Apparel and Uniforms
The city of Madison, WI established a cooperative contract in consultation with the Sweatfree Purchasing Consortium to address the human rights risks on their procurements for apparel and uniforms.
More Information: Uniform Management Program Cooperative Contract
Coffee, Poultry and Surgical Instruments
Swedwatch provides 3 case studies detailing how human rights can be addressed for coffee, poultry and surgical instrument procurements within their report “Agents For Change: How public procurers can influence labour conditions in global supply chains”.
Employing Persons With Disabilities and Combatting Illiteracy
The United Nations Environmental Programme provides 8 illustrative case studies of procurements incorporating sustainable requirements in their report “The Impacts of Sustainable Public Procurement: Eight Illustrative Case Studies”. The responsible business conduct considerations include participation of companies employing persons with disabilities in the French case (Laser Printer Toner Cartridges) and the fight against illiteracy in the Scotland case (Consultancy & Temporary Staff Services).
Freedom of Association and Worker Safety
The Fair Labor Association provides a number of case studies illustrating how purchasers and companies can work with suppliers to ensure fair compensation, worker safety, and freedom of association when procuring products.
More Information: Strategic Projects
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